These were some of the reasons that could interrupt the smooth usage of your Leviton Decora Smart Switch. Once the device is reset, it may be necessary to pair again with the Decora Digital Dimmer & Timer App. If you are having trouble with your switch, all that you have to do is figure out your problem from the above-mentioned list and then follow the steps given under that. Motion sensors are designed to function efficiently by detecting movement around their field-of-view. If the loss of control continues or if you have any questions, please contact support at DSSupport@leviton.com. To do this, in the SmartThings mobile app: From the Home screen, touch Menu (), and select Devices; Touch the Hub and select More Options Touch Z-Wave utilities and select Z-Wave exclusion If the length is appropriate then check the wiring. You can choose one of the following two ways to resolve the issue: 1. update NEO's firmware in the app; 2. Ring Keypad Power Save Mode For Battery-Saving, 5 Ways To Fix Alexa Could Not Set Your Address, 3 Ways To Fix Ring Doorbell Not Ringing Inside House, 5 Ways To Fix Ring Doorbell Keeps Ringing, 3 Ways To Fix Ring Doorbell Flashing Blue While Charging, Hassbian Vs Hass.io (Differences Between Hassbian And Hass.io). In most cases this will address your situation. Now it’s been stable for 8 months. If it is not like that you should know that there is some problem with the wiring of your remote. Make sure that the total wire length is less than or equal to 300 ft and not more than that. Follow these troubleshooting steps to figure out the best fix. Unable to Manually Turn a Leviton Decora Smart® Device On or Off, Decora Smart® Devices are Showing as Disconnected in the My Leviton App, Schedule not Running - Enter or Re-enter Residence Address, Schedule not Running - Confirm your Time Zone, Schedule not Running - Create a New Residence, Checking and Updating Firmware on Decora Smart Wi-Fi Devices, Checking and Updating Firmware on Decora Smart® Wi-Fi Devices, How Do I Return My Decora Smart® Wi-Fi Device to Factory Default. Other than the addition of the dimmer rocker on the side and the green LED below the switch (which can be set completely off, to be on when the switch is off, or to be on when the switch is on using the Decora Smart Home App) these look essentially identical. Leviton is the latest connected lighting company to loosen its dependence on the hub, and it's about time. • The circuit breaker tripped or there is no power to the circuit and the device cannot be reset. In this article, we are going to discuss the Leviton Decora Smart Switches and the ways to solve the problems that occur during the usage of these switches. Works with Google Home or Alexa. 2. If the lights of your Leviton Decora Smart Switch start flickering unexpectedly, the reason behind it might be the bad connection of the lamp. If the outlet the Plug is in is controlled by a physical switch, please check to make sure it's turned on to ensure that Plug has the required constant power source. Factory Reset the Decora Smart Wi-Fi device by pressing and holding the top paddle for 15 seconds (until the LED begins to flash red and amber), then release the paddle. Won't even turn on the lights. Then switch them back on. We show how easy it is to add a Z Wave Switch to SmartThings. Your switch will get fixed within a few minutes. The Z-wave plus devices all have a manual reset from the device, but the older must Z-wave devices removed and reset from the Z-Wave hub. The unique thing about Leviton Decora’s smart home accessories is their special designing which helps in streamlining the home control with other accessories that are enabled with HomeKit. Tamper Resistant Smart Receptacle. NEO Switch will automatically update to the latest firmware. And, its app lacks two-factor authentication. 5 Ways To Fix Alexa App Not Working On Android. FREE Smart Home, Home Automation & IoT Tips. Let us have a look at some of those potential problems and their solutions. If the light on the module goes from flashing amber to … Pay attention to the Status LED during the remainder of the enrollment process. If your switch shows any problems other than the above listed, there might be a factory default and in that case, reset your Leviton Decora Smart switch and it will start working smoothly again. It SHOULD work through the phone app - but it doesn't. No hub required. Make sure that the switch is being supplied from a 120/277 V AC, 60 Hz source only. Press RESET button and hold (about 10 seconds) until the Wi-Fi LED blinks green rapidly to factory reset the Smart Switch. To reset a smart switch using the Factory Default button: Locate the recessed button that is marked Factory Default or Factory Defaults on the back or bottom panel of your device. If wiring is the problem, get it fixed at the earliest. Don't Miss Out On Latest Home Automation Product Updates. Third: The Leviton Smart … It is important that you ensure the the Decora Smart device is running the latest firmware. (Ask hub manufacture for more information on this.) If not, then check the lamp. Schedule lights to turn on/off at specific times or based on sunrise/sunset and more. The first three paired immediately once I found out how to put the dimmer in discover mode. This is my 4th installation of this dimmer but the first using the VP00R-1LZ matching remote. Use a smart Wi-Fi light switch and My Leviton app to control from anywhere. Use the My Leviton App to manage lighting anytime, from anywhere. When pairing your Leviton devices, press and hold the pairing button until the light begins flashing amber. With this configuration, you can use any bulb and don't need a smart bulb. Once your switch or dimmer is restarted, go into the Leviton app update the firmware: Checking and Updating Firmware on Decora Smart Wi-Fi Devices. An old dimmer switch made to work with incandescent bulbs won't work well with LEDs. If this is not the case then the neutral might be causing the trouble. The last thing is the checking of the supply source. I just installed a Leviton GFCI outlet and the green light is on the outlet but when I plug in a light to either the top or bottom of the outlet there is no power. If this is the problem, fix it immediately. That seems to reset them for a couple of days. To power cycle a switch (DW15S), you will need to flip the circuit breaker powering the switch off for 5 seconds, and then flip back on. I switched both sides top to bottom and bottom to top, and the light flashed red and then went off. If the breaker won't reset, switch the circuit breaker off until you've located the problem. Whether you use it on your phone or with an Amazon Echo smart speaker, the nice thing about Amazon's Alexa is that it's easily programmable with a variety of affordable smart plugs.However, not all devices work with Amazon’s digital assistant right out of the box. The Leviton Decora Smart Switches use Wi-Fi technology for Smart home applications and have an easy installation process. Whether you want a Google light switch or Alexa smart switch, Leviton has you covered. Leave NEO Switch plugged to a power socket and connected to your local 2.4 GHz Wi-Fi network with internet, and let it stay overnight. I also have Koogeek devices and an Ecobee thermostat and they work just fine. When pairing your Leviton devices, press and hold the control button until the light begins flashing amber. "Alexa, chandelier off" Alexa: "ok" - chandelier turns off. The wiring must be causing trouble in the working of the remote. Before anything else check the circuit breaker. 1) find the app & link the accounts (worked flawlessly) 2) use the discover on the website (not via the device, my Alexa devices could not discover it) 3) issue a command to make sure it took. 600W LED and CFL; 1800W incandescent. The green or the bare copper wire in the wall box should be attached to the green terminal screw. The lamp might have burned out. • The self-test functionality has been lost and the device will therefore not reset. Thanks for sharing your findings with everyone. Check out this article to learn how to adjust leviton motion sensor to get wider coverage. Is It Possible To Set Up Echo Dot Without App? Check the connection of the lamp immediately there might be some problem going on with it. However, there are times when even such user-friendly products start showing problems that are not so big and can be easily fixed at home. ; If plugged in and powered on, please try Power-Cycling the Plug next. It is important that you ensure the the Decora Smart device is running the latest firmware. Means not connected to wifi anymore....hold button at bottom of switch for 15 second till here a click to rest....or pull off cover plate and there is a pin hole on right side, stick a paper clip into hole for 2 seconds to reset and then do the 15 second reset as well....if that fails re boot your own wifi...if that fails return it Is It Possible to Have Multiple Spotify Accounts on Alexa? Ensure the Plug has power. While unusual, there are instances where a dimmer or switch may stop responding to pressing the on/off paddle or dim/bright bar. Wait 5 seconds and then push the dim/bright bar back in, the dimmer will restart. Unsubscribe at any time. If … Having the same issues…my Leviton dimmers and switches (wifi) keep getting disconnected since their firmware push last Thursday. ... Release the top of the paddle and the switch will reset. 3. Counter-intuitive but true. Remotes and Multi-Location One went bad and I replaced it and now it has gone out. I had been fighting the “no response” for a year until I separated the two bands. Leviton motion sensor is an occupancy sensor. Light And Locator LED Does Not Turn On. Leviton Decora Smart Dimmer with Wi-Fi Technology (DW6HD) Make your home a smart home. I tried to reset … Having trouble with your Wyze Plug disconnecting? In order to reset the Decora Digital device, hold the top of the rocker switch down until the LED locator light starts to blink, this should take about 6 seconds. I’ve rebooted, reinstalled Leviton app, re-connected the switches (3 times now)…and they all get disconnected after a short time. When using my DWVAA with another Alexa device they both respond to a single command, I am Running iOS 14 and When I Try To Enroll a Device the Icon Spins and Will Not Connect, My Leviton Devices did not reconnect after a power outage, My bulb does not dim all of the way or flickers when I dim too low. Leviton's Decora smart dimmer has a more subdued design, but lacks the motion and ambient light sensor found in the GE switch. Having two separate SSID’s for 2.4 and 5 is the key for stable Leviton Decora switches. Great for behind TV’s, next to bedsides, and behind couches – add smart controls without having the bulky smart … While checking, first of all, make sure that the wires are connected firmly with the wire connecters of your Leviton Decora Smart switch or the terminal screws of the remote. They are supposed to automatically come on when they notice any movement and go off after a few minutes of no movement. Use the My Leviton App to manage lighting anytime, from anywhere. The Reset button restarts the switch… We won't send you spam. If the lights or the locator LED does not turn on, there might be several reasons behind it. Works with Google Home or Alexa. Schedule lights to turn on/off or dim at specific times, customize fade rates and more. Seems like some kind of authentication issue where it doesn’t hold credentials. Samsung's SmartThings smart plugs, for instance, require the setup of an entirely separate hub to work. Leviton Decora Smart Switch with Wi-Fi Technology (DW15S) Make your home a smart home. Reset it and it went green and THEN I had power. If you don't see a tripped breaker, firmly press every breaker to the "off" position. There are still a lot of people fighting this issue with there Decora Smart switches! The circuit breaker or the fuse might have tripped. What do I do if I change my wireless router or SSID and/or Wi-Fi network password? I have a regular light switch that I want to convert to this sensor. If the Leviton device was not found, you may need to reset the device before it can connect with the SmartThings Hub. Why Does Alexa Come On In The Middle Of The Night? I have had 2 Leviton DZ15S-1BZ Decora Smart Switches go bad (quit working completely) in the past 2 weeks or so. Be careful not to mix it up with the Reset button. Every couple of days the Leviton devices come up as "Not Responding". Had the same problem and some searches finally told me this. If the light on the button goes from flashing amber to solid red, you have factory reset the module. If bulbs connected to a dimmer are flickering, ... Best Smart Dimmer Starter Kit: Lutron Caseta Wireless Smart Lighting Starter Kit at Amazon. Wait 5 seconds and then push the dim/bright bar back in, the dimmer will restart. If it is a dimmer (DW6HD or DW1KD), simply lift the bottom of the dim/bright bar until either the light or LED at the bottom of the dimmer turns off. 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