A Secretlab chair is an entire experience, where everything from the tiniest design decisions to our industry-leading 5-year Extended Warranty and after-sales support has been deliberately implemented to make … Want me to pay SGD$99 for replacement seats plus $30 for transport and installation. However, SecretLab did recently announce a new “Peel Protection Guarantee” for the 2018 and 2020 series. The reviews look good. The Secretlab Omega 2020 gaming chair offers almost every kind of adjustment you could want, including incredibly adjustable armrests. However, I know that a lot of the times, things marketed to gamers are price inflated. $99 to fix peeling issue on older no-warranty SecretLab chair + additional $29 is a lot. We tried gaming chairs from DXRacer, Secretlab and more to help you find the size and style that's right for you. SecretLab chair ordered on May 17th for an estimated ship date of June 19th or earlier. Not to mention SecretLab chair cost nearly $600 in the first place. I've decided to get the Secretlabs Titan chair but I can't decide between the softweave fabric and the PU leather. Lunch with Sumiko: One great idea later, Secretlab CEO Ian Ang has 70% stake in multimillion-dollar business When he was 22, Ian Ang set out to build the perfect chair for gamers. Overall, the chair isn’t extremely stiff, but it is firm. From what I'm reading the 2020 version has upgraded/stronger PU leather to help prevent against peeling and perspiration. Experience the multi-award winning Secretlab chairs, engineered to keep you incredibly comfortable for long hours at work and play. * Receive a complimentary 2-year extension for a total warranty period of 5 years when you share a picture of your Secretlab chair. Got shipping confirmation on 6/3 and it was shipped on 6/4. ... From what I've heard, the fabric absolutely does peel, and the warranty is cleverly worded to work around … Recently, SecretLab Titan/Omega chairs caught my eye and I have been considering them. What a … ... the chair starts to peel, they won't repair for you unless it's still under warranty. Best gaming chair for 2020: Top chair picks for PC or console gaming. The chairs were great for the first three years - now the PU leather is peeling just out of warranty published 10 months ago I bought 2 x OMEGA and 1 x Titan for my kids - all three chairs were great up until today - I just noticed that two of the chairs are peeling on the seat / cushion area. I think your company should eat the cost and lower the fixing cost to $49 considering this is a widespread issue largely due to your product's quality. Secretlab's 2020 Series of gaming chairs takes what ... compared to the 50,000 cycles it took for standard leather to start peeling. A 3-year warranty, which is also extendable to 5-years, to cover peeling issues if it … It's easy to talk about testing and abrasion cycles, but the bigger question is probably how the new PU leather feels in person. (Update: Peeling of the PU leather is now covered under Secretlab's new peel protection guarantee.) With a warranty period that’s above the industry standard, you can be assured that your award-winning experience has been made to last. Click here to learn more. I don't sweat that much, but typically do like to sit around in shorts. The warranty only covers mechanical faults though and not wear-and-tear. Learn more now. , Secretlab did recently announce a new “Peel Protection Guarantee” for the 2018 and 2020 series best gaming chair almost... But it is firm to the 50,000 cycles it took for standard to! And the PU leather to help you find the size and style that 's right for you unless 's... 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